House of Designers (HOD) Terms and Conditions

Please read below before ordering it may help answer any questions you might have. Our guarantee is governed by the Terms of Service.

Refund Policy

• All sales are final. No refunds are available on orders unless work has not been processed and the refund is requested the same business day order is placed. In the case of a refund on an unprocessed order, a $20 processing fee will be charged.

Terms of Sale

• Payment of Fees: The following forms of payment are accepted: credit card (Visa, Mastercard,), Business check, cashier's check or money order.
• All checks , cashier check or money order payments should be made to House of Designers, LLC
• HOD requires 60% deposit before starting work on any graphic or website design project that exceeds $1,000. The remaining balance must be paid upon completion of the project or 90 days after beginning the project, whichever comes first, regardless of project status. No refunds once your order has been processed. No partial refunds for work not completed.
• HOD requires full payment on projects that cost under $1,000. No work will be processed until payment is received. No refunds once your order has been processed. No partial refunds for work not completed.
• In case any invoice is overdue for more than 10 days, HOD reserves the right to stop work without any further communication.

Creative Policy

• All content for the web site is to be provided by the Client.
• HOD provide 1 creative design concept and two revisions on website package deals (Super value site, Value site, Premium site, Multimedia site). Custom Skin Design will be base on the client’s creative brief specifications. Any additional changes the client will be charge hourly rate based on current fee.
• HOD will only use materials that are in accordance with copyright laws and the Client will not provide material to HOD for use in a web site design that violates such laws.
• HOD shall not be held liable for the accuracy of any information supplied by the Client and contained in Client's website.
• HOD will be given final approval of a design by the Client before developing the web site. Changes to the design after approval has been given and development has begun are not included in the initial agreement and are therefore billed at an hourly rate.
• HOD and Client shall agree to a schedule of deadlines before commencing work on a project. Meeting project deadlines will be dependent on the provision of content/information for the project by the Client. Failure by Client to provide content/information promptly will result in the project deadline being re-scheduled.
• The cost estimates agreed upon by HOD and Client are based on the requirements specified in the accepted proposal. Any change in the requirements or delays in communication will have a direct impact on the cost of the project.
• We reserve the right to use your work for our advertising.

Technology and hosting policy

• HOD Content Management System (CMS) is only available to clients that subscribe to hosting service.
• HOD writes custom source code for a website application, this code is not transferable to a new developer or host. Custom written source code is considered the property of HOD and cannot be shared with other developers. Clients are granted a license to use custom software code while on HOD servers only. House of designers retains ownership of the code.
• Hosting Renewal Payment Obligations: Your hosting account will be automatically renewed under the same time and fee structure unless you give written notice to HOD fifteen (15) days before the renewal date that you do not wish to renew such account.
• Hosting Transfer If you wish to transfer your hosting to another provider HOD can, upon request, download your site (custom source code is not available for transfer) onto a CD and mail it to you. The cost for this service $50 per copy. Content Management System (CMS) is not available for transfer.

Availability of Services

Subject to the terms and conditions of this Agreement, House of Designers shall use commercially reasonable efforts to provide the Dedicated hosting Serviceson a twenty-four (24) hours a day, seven (7) days a week basis throughoutthe term of this Agreement. You agree that from time to time, the Dedicated Hosting Services may be inaccessible or inoperable for any reason, including, without limitation:

1. equipment malfunctions;
2. periodic maintenance procedures or repairs that House of designers may undertake from time-to-time; or
3. causes beyond the control of House of Designers or that are not reasonably foreseeable by House of Designers, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures.

You further agree the availability of the Dedicated hosting Services may be inaccessible during periods of time for which You have scheduled upgrades or downgrades to your Dedicated server. You agree that House of Designers has no control of availability of the Dedicated hosting Services on a continuous or uninterrupted basis.